Albury

Albury Community Health Centre

Albury Community Health Centre provides a women’s health nurse (Brigitte Weber) who provides a range of services within Albury & Wodonga Shire. Child & Family Services aims to promote the health of infants, children and their families. They monitors the growth and development of babies and young children and provides educational support to parents/carers. Terminations are not provided but will make a referral. Free pregnancy tests and pregnancy choices counselling & support, sexually transmitted illnesses screening & pap testing. Referral and advice on accessing other services. Telephone and outreach counselling is also available Tuesday to Friday.

Community Health Centre is open Monday to Friday 8.30am-5pm.

Appointments are necessary (except for Drop-In Service on Thursday 10am to 3pm).

  • Cost: Free
  • Referrals: Yes
  • 24 Hours: No
  • Outreach: No
  • Walk-ins: Yes
  • Appointments: Yes
  • Address: 596 Smollett Street
    Albury
  • Main Contact: (02) 6058 1825

Services Offered:

  • Child Health Checks
  • Post Natal Depression Screening
  • Education on:
    • Breastfeeding
    • Immunisation
    • Nutrition
    • Parent craft
    • Growth & Development
    • Behaviour & Parenting
    • Bottle Feeding
    • Family Health
  • Aboriginal Services,
  • Alcohol and other drug services
  • Child and Family Services
  • Community Nursing
  • Continence Service
  • Generalist Counselling
  • Occupational Therapy
  • Child Protection Counselling Services
  •  Sexual Assault
  • Sexual Health,
  • Womens Health Service
  • Family Planning

Albury Supported Accommodation Service (ASAS)

Albury Supported Accommodation Service is a community based organisation which services Albury and surrounding districts. ASAS assist families and single adults over the age of 18 years who are homeless, at risk of becoming homeless or in a crisis. Staff will sit down with people and advise them on what housing options are available in Albury and surrounding areas. However, ASAS  is not a provider of emergency accommodation. They are open Monday to Friday, 9am till 5pm.

  • Cost: Free
  • Referrals: Yes
  • 24 Hours: No
  • Outreach: No
  • Walk-ins: Yes
  • Appointments: Yes
  • Address: 562 Macauley St?
    Albury
    NSW
    2640
  • Main Contact: (02) 6021 6366
  • After Hours (free call): 1800 885 355
  • Email Address: info@albsas.org.au

They provide 3-12 months of accommodation for homeless women and children whilst also engaging in emotional and practical support. The following further describes each service available:

Case Management Support

• ASAS provide case management support to tenants who live in an ASAS property. The worker will assist people to source long term housing and link them with services required, to enable community integration.

Outreach Support

• Staff also offer outreach support for 3-6 months, to people who have left ASAS accommodation to maintain a secure tenancy. These people may have moved into private rental, Housing NSW or Homes Out West/other long term accommodation.

Early Intervention

• ASAS can also offer very short term early intervention support to people in private rental, Housing NSW or Homes Out West properties whose tenancy is at risk, to assist the person to secure their tenancy.

Aboriginal NILS (No Interest Loan Scheme)

  • ASAS now have a worker who can assist people in completing application forms for the Aboriginal NILS. ASAS do not make a decision as to whether the loan is approved/not approved. ASAS can only assist in completing the application forms and then the application is sent away for assessment.

Staff can furthermore link people with other services where there is an identified need such as financial counselling, personal counselling, Centrelink, drug and alcohol services and legal advice.

 

 

 

 

Albury Wodonga Aboriginal Health Service

AWAHS

Albury Wodonga Aboriginal Health Service aims to provide and improve health outcomes for our local Aboriginal community with a range of culturally appropriate, flexible, reliable, professional and viable health and well being services, to strengthen, nurture, enhance and maintain the overall quality of life of our community members.

Transport to Community Health is available for those who have no transport. AWAHS has a skilled experienced medical team and general practitioners . At AWAHS we cover all aspects of clinical care within the limits of our training and experience. Clinic Nurse provides health checks and general information on women’s health issues. Generalist counsellors and a female doctor are also available.

Monday to Friday (excluding public holidays)9am to 12.30pm and 1.30pm to 5pm

Appointment necessary.

  • Cost: Bulk Billing available.
  • Referrals: Yes
  • 24 Hours: No
  • Outreach: Yes
  • Walk-ins: No
  • Appointments: Yes
  • Address: 644 Daniel St
    Albury
  • Main Contact: (02) 6040 1200

Areas of interest include:

– Child and adolescent health (with assistance from Albury Paediatric Group: Dr Mark Norden)

– Adult physical and mental health  encompassing acute and chronic illness and illness prevention.

– Acute healthcare/ trauma/ orthopaedics/minor surgery.

– Antenatal care (in conjunction with Kate Taylor RN) and in partnership with Albury Wodonga Health Wodonga obstetrics unit. Both Pat Giddings and Tess Goodwin are obstetric GP’s with ongoing involvement in care during birth. Dr Gordon Taylor continues shared antenatal care.

 

The Nursing team at AWAHS support the medical team and offer a wide range of services to service the community these include but are not limited to:

- Child and Adult Health Checks
- Triage
- Chronic Condition Management
- Smoking Cessation- QUIT Program
- Immunisations
- Womens health
- Midwifery
- Diabetes support and education
- Wound care
- Home visits

The Social and Emotional Well Being team offers a wide range of services including but not limited to:

- Drug and Alcohol Counselling
- Stolen Generation Support (Bringing them home)
- Mental Health Support
- Support Groups

Men’s Shed
The Mens Shed is designed to run programs specifically for Aboriginal men. It is located behind the AWAHS building and can be booked out through AWAHS reception for events, programs and meetings. Priority will be given to men’s events.

Albury Wodonga Women’s Centre for Health and Wellbeing

The Women’s Centre for Health and Wellbeing  provides support for women by women through feminist action. The Women’s Centre is a feminist service which is respectful of diversity and promotes the empowerment, health and well being of women by providing information, support and counselling. By working with other services and the community, the Women’s Centre is committed to building relationships, community development, social action, advocacy and public debate. It is available and restricted to all women in the region. Counselling and group work programs are held on issues depending on demand.

The centre is open Tuesday to Thursday, 9am-5pm. Generalist and Family Violence Counsellors are available Tuesday, Wednesday, Thursday and Friday 10am–4pm. Appointments are necessary for all services.

  • Cost: Free
  • Referrals: Yes
  • 24 Hours: No
  • Outreach: No
  • Walk-ins: Yes
  • Appointments: Yes

Services:

  • Court Support in NSW
  • Counselling and support for life’s challenges
  • Group programs for women
  • Domestic/family violence counselling, information and support
  • Counselling for women who were sexually assaulted in childhood (in partnership with NSW Rape Crisis Centre)
  • Financial literacy skills
  • Well Women’s Clinic
  • Information, referrals and advocacy
  • Support for lesbians
  • Health promotion programs
  • A No Interest Loans Scheme (accredited through Good Shepherd)
  • Professional development
  • Outreach programs by negotiation
  • Quarterly Newsletter (members only)
  • A women-only space
  • Services and Membership (optional) free of charge
  • Women’s Help Centre
  • Generalist Counselling
  • Counselling, Advocacy & Court Assistance
  • Help Against Family Violence
  • Information, Referrals and Advocacy
  • Health Promotion Programs
  • Therapeutic Group Programs
  • No Interest Loan Scheme Program
  • Southern Women’s Domestic Violence Court Advocacy Service (SWDVCAS)

Women’s Health Clinic held on the 2nd Wednesday of each month 9.30am-4pm. Nurse provides: pap tests, sexually transmitted illnesses screening, menstrual, menopause, breast health, pregnancy issues, indigenous health, lesbian health and stress.

Rape Crisis Group for adults who experienced childhood sexual assault is held each Thursday.

Bettys Place Women’s Refuge Albury

jill stark toxic

Bettys Place provides a safe and supportive environment for women and children who are escaping or have experienced Domestic and/or Family violence. Our service is staffed by professional women who can assist with crisis accommodation, case management, Local and Family Court support and advocacy. Outreach services are also available for women and children in need of support but who do not require crisis accommodation. Assisted referrals to other services can also be provided. Betty’s Place supports women from Albury, Greater Hume & Corowa Local Government Areas in addition to the Victorian Local Government Area’s of Indigo, Towong and Wodonga. They facilitate 8 residential units for accomodation, providing safe and supportive living quarters. Women do not necessarily have to reside in the Refuge to access the support services. Minimal assistance may be offered to homeless women, however this is not our target group. Also a base for the Albury Wodonga Domestic Violence Committee. Their staff hours are 8am till 6pm Monday to Thursday and 8am till 5pm on Friday, A 24 hour phone contact is available. They are committed to the following:

  • Addressing the issues in our community which result in the perpetration of domestic violence against women and children
  • Increasing awareness in the wider community about the prevalence and issues of family violence and social injustice, through community education, community development, advocacy and professional training
  • Providing a flexible service, which is responsive to individual needs with a particular awareness and respect of differences such as age, culture and sexual orientation
    • Cost: Free
    • Referrals: Yes
    • 24 Hours: Yes
    • Outreach: No
    • Walk-ins: Yes
    • Appointments: Yes
    • Location: Confidential
    • Main Contact (during business hours): (02) 6041 4141
    • 24 Hour Crisis Support: (02) 6041 4141
    • NSW Domestic Violence Hotline: 1800 656 463
    • VIC Domestic Violence Crisis Service: 1800 015 188

    Betty’s place provide short-term crisis accommodation/ refuge, counselling & group programs for women and children, assistance with court matters & practical support, case management, advocacy and information on all issues pertaining to domestic violence. Outreach services are also available for women and children in need of support but who do not require crisis accommodation. Assisted referrals to other services can also be provided.

     

    Bond Assistance

    If you can’t afford to pay the bond when renting privately, you may be able to borrow the money. There are income and asset limits for public housing assistance and bond loans in Victoria. For more information see the website listed.

    • Referrals: No
    • 24 Hours: No
    • Outreach: No
    • Walk-ins: No
    • Appointments: No

      Border Family Planning Clinic

      Located in Albury the Border Family Planning Clinic provides information and counselling to assist both male and female clients to make informed decisions about all aspects of sexual health. Services include: pap smears; breast checks; contraception; pregnancy tests; termination counselling; infertility investigation; screening and treatment of STD’s including HIV and AIDS; menstrual problems; menopause counselling and advice; and sexual counselling.

      Staffed by female doctors and nurses.

      All services are completely confidential.

      Appointment necessary for first visit.

      Doctor available one evening a week please ring for times.

      Tuesday 4pm-6pm Wednesday either 4pm – 6pm or 5.30pm-7.30pm Thursday 4pm-6pm

      • Cost: Bulk Billing for most services.
      • Referrals: Yes
      • 24 Hours: No
      • Outreach: No
      • Walk-ins: No
      • Appointments: Yes
      • Address: 596 Smollett Street
        Albury
      • Main Contact: (02) 6058 1866

      Child and family Service and Child FIRST

      Placing children and youth first, the Every Child Every Chance reforms provide professionals working within the sector more effective processes to:

      • listen to what children and young people want and need
      • enable earlier intervention
      • reduce child abuse and neglect
      • provide better support to Aboriginal children, young people and their families
      • work together in cooperation with other providers of children, young people and family services.

      If you or someone you know needs support in your family or you would just like to discuss concerns you have for a child, call the Child FIRST service in you local area for a chat. If you believe that a child is in need of protection but you’re not sure your concerns meet the child protection threshold, call Child FIRST for a confidential consultation.

       

      For more information visit:

      http://www.dhs.vic.gov.au/__data/assets/pdf_file/0016/590110/child_FIRST_fact_sheet_PRINT.pdf

      • Cost: Free
      • Referrals: Yes
      • 24 Hours: No
      • Outreach: Yes
      • Walk-ins: Yes
      • Appointments: Yes
      • Lower Hume (Seymour): 1300 855 614
      • Goulburn Valley (Shepparton): 1300 854 944
      • Central Hume (Wangaratta): 1800 705 211
      • Upper Hume (Wodonga): 1800 705 211

      Child Protection Services

      What do child protection services provide

      Child Protection provides child-centred, family-focused services to protect children and young people from significant harm caused by abuse or neglect within the family. It also aims to make sure that children and young people receive services to deal with the affect of abuse and neglect on their wellbeing and development.

      The role of the Child Protection Service is to:

      • Receive reports from people who believe a child needs protection from abuse or neglect.
      • Provide advice to people who report cases of abuse or neglect.
      • Investigate when a child is believed to have been abused or is at risk of abuse or neglect.
      • Refer children and families to services in the community for ongoing support and harm prevention.
      • Take matters to the Children’s Court if the child’s safety within the family cannot be guaranteed.
      • Supervise children on legal orders granted by the Children’s Court.

      Mandatory reporting of child abuse

      Some professionals such as doctors, nurses, police and school teachers are legally obliged to report suspected child abuse. In addition, any person who believes on reasonable grounds that a child needs protection can make a report to the Victorian Child Protection Service. It is the Child Protection worker’s job to assess and, where necessary, further investigate if a child or young person is at risk of significant harm.

      Further information can be found on Reporting child abuse or Making a referral to Child FIRST. To access their website, click here.

       

      • Cost: Free
      • Referrals: Yes
      • 24 Hours: Yes
      • Outreach: Yes
      • Walk-ins: Yes
      • Appointments: Yes
      • Hume Region (free call): 1800 650 227
      • After Hours (Victoria): 131 278
      • Wangaratta Office: 0357 220555
      • Wodonga Office: 0260 557777
      • Shepparton Office: 0358 321500
      • Seymour Office: 0357 936400

      There are a range of services in our community that aim to support families and protect children. These can be categorised into three levels:

      • Universal (primary) services – are offered to everyone in the community. They include antenatal services (pregnancy counselling and advice), maternal and child health services, and preschool education. These services aim to provide support and help to prevent abuse and neglect.
      • Secondary services – identify and reduce the personal and social stresses on parents that may lead to family breakdown or child abuse. Services include in-home family help, financial or family counselling, respite care, and various parenting and self-help groups.
      • Tertiary (statutory) services – are for children who are or may be at risk of significant harm, and for whom intervention is needed for their ongoing safety. These services include the statutory Child Protection Service and Placement Service for children who are unable to live at home. Generally, where families are experiencing difficulties, it is more appropriate that less intrusive community-based professionals and agencies attempt to assist. Referral to the Child Protection Service occurs only where children and young people are at risk of significant harm.

      Consumer Action Law Centre

      Free legal advice helpline, Monday to Friday, 9am to 5pm. 1800 466 477

        • Cost: Free
        • Referrals: No
        • 24 Hours: No
        • Outreach: No
        • Walk-ins: No
        • Appointments: No
        • Main Contact: 1300 558 181

        Domestic Violence and Sexual Assault National Help Line

        Telephone counselling for females and males specialising in domestic violence and sexual assault which is available in all regions nation wide.

        1800 737 732

          • Cost: Free
          • Referrals: No
          • 24 Hours: Yes
          • Outreach: No
          • Walk-ins: No
          • Appointments: No
          • Free Call: 1800 737 732

          This service provides over the phone counselling on sexual assault and domestic violence. They are also able to provide referrals to allow you to book appointments at local agencies to seek further help.

          Domestic Violence Resource Centre Victoria (DVRCV)

          Initial telephone support, information and referral to services to assist people who have experienced family violence. Specialist resources in domestic violence and incest.  Contact details for local support services.

          Phone us on (03) 9486 9866, Monday to Friday, 9am – 5pm.

          • Cost: Free
          • Referrals: Yes
          • 24 Hours: No
          • Outreach: No
          • Walk-ins: No
          • Appointments: No
          • Main Contact: (03) 9486 9866

          Family Law Courts National Enquiry Centre

          General information about family law court procedures, Family Law Court forms and publications, referrals to legal advice.  The National Enquiry Centre operates telephone and email information services (except in WA) for the Courts

          Opening Hours:
          8.30am to 5.00pm Monday to Friday

            • Cost: Free
            • Referrals: Yes
            • 24 Hours: No
            • Outreach: No
            • Walk-ins: No
            • Appointments: No

            Services include:

            • general information about family law court procedures
            • general information about applying to the Family Law Courts
            • general procedural information about your case
            • family law forms and publications,
            • referrals to legal advice and other services in the family law system, and
            • copies of divorce certificates and orders.

            Gateway Health – Family Violence Outreach Service

            Family Violence Outreach Worker provides counselling, support, information and referral. This service also offers short and long term counselling and the option of engaging in a group program, KNOTS, to assist in the journey through experience asnd recovery from family violence. The service is confidential and does provide service in Wodonga and outreaches to some outlying areas across the Towong, Alpine and Indigo shires.

            Gateway Health is recognised as a leader in services that enhances community health and well being through innovation and partnership. They offer a free, confidential service for women and children experiencing family violence and men’s behavioural change programs. Their main office is located in Wodonga and their services are available in North-East Victoria and the Albury/Wodonga regions.

            For more information click here.

             

            • Cost: Attendance at GCH is free for most services, however some activities and groups charge a fee to cover costs.
            • Referrals: Yes
            • 24 Hours: No
            • Outreach: No
            • Walk-ins: Yes
            • Appointments: Yes

            They offer counselling, information, support, indigenous community links and referrals for all families.

            They also offer these services for children:

            • Counselling for Young Children
            • Interacting with your baby: Mother Goose Program
            • Parent Education: Positive Parenting Telephone Service
            • Resolve Program: Counselling, Mediation, Family Therapy For Young People 10-21 Years
            • Raising Children: Raising Children Network

            They specialise in support for young parents and adults:

            • social groups for mums and dads
            • groups for when you are pregnant
            • groups for when you have a family
            • Resolve Program: Counselling, Mediation, Family Therapy for 10-21 Years
            • Counselling & Support: Drug and Alcohol, Domestic Violence, Gamblers Help, Grief and Loss, Men’s Support
            • Mental Health Support: Get Together House, Personal Helpers and Mentors Service (PHaMs)
            • Alcohol, Tobacco & Other Drug Services: Drug Withdrawal, Drug Diversion, Needle and Syringe, Pharmacotherapies
            • Workplace Services: Information and costs for organisations seeking assistance to respond to alcohol, tobacco and other drug issues in the workplace – Prospectus & Enquiry Form
            • Clinic 35: Sexual Health Clinic
            • Relationship Education: Relationship Programs
            • Health Promotion Programs

             

            Gateway Health – Men’s Behaviour Change Program

            Timely and appropriate responses to men who use violent and controlling behaviour are seen as a key component of an integrated family violence system. Men’s Behaviour Change offers a 12 week program for men who want to change their violent and controlling behaviours. The Department of Human Services offers this program through their funded agencies in four locations across the Hume Region: Wodonga, Wangaratta, Shepparton and Seymour. For more information about the program, you can contact one of the agencies listed below or click here for more information on the development of the program.

            Gateway Health is recognised as a leader in services that enhances community health and well being through innovation and partnership. They offer a free, confidential service for women and children experiencing family violence and men’s behavioural change programs. Their main office is located in Wodonga and their services are available in North-East Victoria and the Albury/Wodonga regions.

            For more information click here.

             

            • Cost: Attendance at GCH is free for most services, however some activities and groups charge a fee to cover costs.
            • Referrals: Yes
            • 24 Hours: No
            • Outreach: No
            • Walk-ins: Yes
            • Appointments: Yes

            They offer counselling, information, support, indigenous community links and referrals for all families.

            They also offer these services for children:

            • Counselling for Young Children
            • Interacting with your baby: Mother Goose Program
            • Parent Education: Positive Parenting Telephone Service
            • Resolve Program: Counselling, Mediation, Family Therapy For Young People 10-21 Years
            • Raising Children: Raising Children Network

            They specialise in support for young parents and adults:

            • social groups for mums and dads
            • groups for when you are pregnant
            • groups for when you have a family
            • Resolve Program: Counselling, Mediation, Family Therapy for 10-21 Years
            • Counselling & Support: Drug and Alcohol, Domestic Violence, Gamblers Help, Grief and Loss, Men’s Support
            • Mental Health Support: Get Together House, Personal Helpers and Mentors Service (PHaMs)
            • Alcohol, Tobacco & Other Drug Services: Drug Withdrawal, Drug Diversion, Needle and Syringe, Pharmacotherapies
            • Workplace Services: Information and costs for organisations seeking assistance to respond to alcohol, tobacco and other drug issues in the workplace – Prospectus & Enquiry Form
            • Clinic 35: Sexual Health Clinic
            • Relationship Education: Relationship Programs
            • Health Promotion Programs

             

            Hume Riverina Community Legal Service

            The Hume Riverina Community Legal Service is a federally and state funded service auspiced by Upper Murray Family Care Inc, and provide free and confidential legal advice, information, casework and referrals for a range of individuals and groups either residing or working in North East Victoria and the Riverina of New South Wales. They are a generalist legal service and their solicitors can provide advice and information on areas such as:

            Family law, crime, family/domestic violence, Personal Safety Orders, motor vehicle accidents, neighbourhood disputes, small debts, fines, police powers, traffic offences, Wills, Powers of Attorney and Enduring Guardianship.

            For more information, you can access their website: click here.

            The Wodonga office is open Monday, Wednesday & Thursday 9am-5pm; Tuesday 9am-7pm and closed on Friday.

            They have an office in Wodonga and attend each of the following locations on a monthly basis:

            Mt Beauty (Mt Beauty Neighbourhood Centre, Tennis Court Avenue)

            Deniliquin (Deniliquin Neighbourhood Centre, Cnr Trickett & Napier Streets)

            Finley (Intereach, Shop 1, Central Arcade, Murray Street)

            Lavington (Lavington Library, 366 Griffith Road)

            Corowa (Intereach, shops 9&10, Corowa Arcade, Sanger Street)

            Albury (Intereach, 553 David Street) – (fortnightly basis)

            Albury Wodonga Aboriginal Health Service (644 Daniel Street, Glenroy) (weekly basis)

            Wangaratta (Upper Murray Family Care, 36 Mackay Street) (fortnightly basis)

            Telephone hours: Monday to Thursday 9am-4pm (closed Friday)

            • Cost: Free
            • Referrals: Yes
            • 24 Hours: No
            • Outreach: Yes
            • Walk-ins: No
            • Appointments: Yes
            • Head Office : Suite 5, 91 Hume Street
              Wodonga
              VIC
              3690
            • : Phone: 0260 575000
            • General Enquiries : 1800 918 377
            • Head Office (Wodonga) : (03) 60 575000
            • Email Address: cls@umfc.com.au

            Services Provided:

            • Free & Confidential Legal Advice
            • Legal Information
            • Telephone Advice
            • Face-to-Face Clinics, Wodonga (weekly) & Wangaratta (fortnightly) on Tuesday evenings
            • Family Law Legal Aid
            • Intervention Order & Court Support Clinic
            • Outreach – Deniliquin, Finley, Mt Beauty, Myrtleford, Corryong, Tallangatta, Corowa, Howlong, Lavington, Thurgoona, Albury Wodonga Aboriginal Health Service & Wangaratta
            • Supervised Student Advice Clinic. These clinics are for people needing advice on family law. Law students, supervised by an experienced family lawyer, provide advice at these clinics.
            • Family Relationship Services Advice Clinic
            • Family Violence Duty Solicitor. A solicitor is available at the Wodonga Magistrates’ Court to provide legal information, advice and representation to applicants in Family Violence court proceedings.

            Immigrant Women’s Domestic Violence Service Hotline

            Immigrant Women’s Domestic Violence Service (IWDVS) gives voice and provides culturally sensitive services, in Victoria, to meet the needs of women and children from Culturally and Linguistically Diverse backgrounds affected by domestic violence. It is free for immigrant women and families in situations of family violence and provides linguistic support in over 20 languages. You can call Monday – Friday, 9am-5pm.

            • Cost: Free
            • Referrals: No
            • 24 Hours: No
            • Outreach: No
            • Walk-ins: No
            • Appointments: No
            • Public Line: 03 8413 6800
            • Rural Women ring: 1800 755 988
            • Phone Interpreter Service: 131 450
            • TTY: 133 677

            The hotline provides culturally sensitive risk assessment, court assistance, information, support, advocacy and referral to women and children from culturally and linguistically diverse backgrounds in situations of domestic violence.

             

            Indigo North Health

            Indigo North Health are a public not for profit health service with its primary base in Rutherglen, shire of indigo. We can be found 45 kilometres South West from Albury/Wodonga and 45 kilometres North West of Wangaratta. They have another location in Chiltern which is also in North east Victoria’s shire of indigo.

            We offer residential aged care, retirement village living, a wide range of community health services as well as childcare services. These are generally easily accessed. We also run a number of programs designed to promote healthy living and have formed strong links with our communities.

            Community Health at Indigo North Health aims to promote the health and wellbeing of individuals and communities within our catchment. Our emphasis is on health promotion, illness prevention and early intervention. A range of health professionals provide services at Rutherglen and Chiltern and in people’s homes or workplaces.

            Community health services at Indigo North Health are responsive and flexible, designed to meet the needs of our changing community. We consult and work with the community to identify needs and develop appropriate programs and services. Requests for services and partnerships with other community organizations are encouraged.

            Indigo North District Nursing Service (DNS) works as primary care managers for residents of Wahgunyah, Rutherglen, Chiltern and Barnawartha and surrounding areas. Nursing services are offered to anyone requiring home based nursing care. This includes the young, people with disabilities and the frail aged. DNS are able to liaise with a range of other health care service providers and community agencies to ensure your needs are being met.

            We are aware that often people have difficulties in accessing transport for such things as specialist appointments and shopping. Through the generosity of our group of volunteer drivers we offer a Community Transport program to assist those people in need. We have two vehicles available. One services Rutherglen, Wahgunyah and surrounds. The other services Barnawartha, Chiltern and surrounds. As the programs rely upon volunteer drivers we require as much notice as possible and we can’t always guarantee a driver will be available. A charge does apply for the transport.

            • Referrals: Yes
            • 24 Hours: No
            • Outreach: Yes
            • Walk-ins: Yes
            • Appointments: Yes
            • Chiltern: 11 Main Street
              Chiltern
            • Rutherglen: 168 High Street
              Rutherglen
              VIC
              3685
            • Chiltern: (03) 5726 1405
            • Rutherglen: (02) 6033 6200

            Both Indigo North Health locations offer information and education programs on a wide range of health topics which include Sunsmart, Women’s Health, Men’s Health, health coaching, falls prevention, healthy diet, ageing and other life stages such as puberty and menopause.

            Sessions can be delivered in workplaces, schools, in conjunction with other community groups or at Indigo North Health. Details of upcoming health promotion activities are available on the Indigo North Health website, at either of the Indigo North Health campus’s and are published in local newspapers. We welcome suggestions for new health promotion activities.

            Counselling and case management service for individuals, couples, parents and families are also available

            Well Women’s Clinic is run every third month by a Women’s Health Nurse. Each appointment is 30 minutes and covers pap tests, contraception, menopause, breast care and general women’s health. Appointment necessary.  $9.10 charge.

            Female Generalist Counsellor available Monday, Tuesday and Wednesday 8.30am – 5pm.

            Kid’s Help Line

            Counselling line for children and young people aged 5-18 years, email and web counselling.counselling across all regions Australia wide.

            Free call 24/7 – 1800 55 1800

            • Cost: Free
            • Referrals: Yes
            • 24 Hours: Yes
            • Outreach: No
            • Walk-ins: No
            • Appointments: No
            • Free call: 1800 55 1800

            Lifeline

            Lifeline provides access to crisis support, suicide prevention and mental health support services

            24/7 phone crisis counselling service for all regions across Australia

            131 114

            • Cost: Free
            • Referrals: Yes
            • 24 Hours: Yes
            • Outreach: No
            • Walk-ins: No
            • Appointments: No
            • Lifeline: 131114

            Lifeline’s National Services:

            •  24 Hour Telephone Crisis Support – 13 11 14
            • Online Crisis Support Chat
            • Service Finder – free directory of local health and community services
            • Mental Health Resource Centre
            • DValert – Domestic Violence Response Training
            • National Cannabis Information and Helpline

            Local Community Services:

            A range of services are provided through local Lifeline Centres across Australia that meets the needs of local communities. These services may include:

            • Suicide prevention and bereavement services
            • Face-to-face counselling
            • Financial counselling
            • Gambling counselling
            • Youth services
            • Disability services
            • Welfare programs
            • Rural outreach
            • Migrant support services
            • Family and mediation services
            • Counselling services for children
            • School based education programs
            • Information education and support groups
            • Indigenous support services
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